Frequently Asked Questions

Here are some answers to frequently asked questions about DX and our products. If you can't find the information you need, please feel free to contact us. We are glad to help you.

  • General
  • General
  • General

    What does Dongxian offer?

    We offer customized industrial silicone rubber parts & components, silicone parts development turnkey services, as well as the finished silicone products in stock or with custom design, in private label or our own brands.


    Can I get samples from Dongxian for a new project?

    Yes, for an in-stock product, we will send a limited number of free samples with shipping freight to collect. For a custom design product, we will start a cost-effective plan for prototype mold and small runs.


    What will Dongxian do after getting the part drawings?

    To start a new project, both 2D & 3D drawing is necessary. Our project engineering team we will analyse the drawing, and get some knowledgeable from customers about the product usage and applications. DFM report will be sent if there should be some modification for the drawing. If you need any design assistance, our engineers will be happy to work that out with you.

    We proceed prototyping after customer’s validation on product drawings.


    How long will it take for prototyping?

    We have our own tooling making workshop with experienced engineers, skillful workers and advance machining equipment. Normally speaking, we can submit prototypes to customers within 16 days after drawing validation, and a measurement report attached for the prototypes.

    During this period, our knowledgeable sales will keep you updated on the status.


    What are Dongxian’s MOQ?

    For our stocking finished products, the MOQ is 100 pcs per item. For custom products, it depends on your annual demand of this part, and we do a best MOQ quote for you.


    Can I visit your facilities?

    Yes, you are welcome to visit our company, and please make an appointment with us in advance.

    We have advance production lines for tooling, compression mold, LSR, test lab, and Quality control departments, we will be happy to show your around.


    Where are you located?

    We are located in Foshan Sanshui, Guangdong, China. It is about 1.5 hours driving from Guangzhou. Please refer to our contact information for detailed address.


    How do I get in touch with you?

    Please submit a general inquiry on our online Contact Form.

    If you have additional questions please don’t hesitate to send us an email. We respond to customers within 24 hours.

With More than 30 Years' Experience

DX provides you with all-around silicone product customization services for valued customers like you.